Privacy Policy
Privacy Policy
TDS Solar Privacy Policy
Effective Date: October 2024
Applies to: www.tdssolar.com
TDS Solar (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.tdssolar.com or make enquiries about our solar energy solutions.
1. Information We Collect
We may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Contact Information | Name, Phone Number, Email Address |
| Installation/Service Details | Property/Location Address, Energy Load Requirements |
| Enquiry Details | Messages submitted via Contact/Request-a-Quote form |
| Website Usage Data | IP address, browser type, pages visited, session time (via cookies/analytics) |
2. How We Use Your Information
- Respond to service enquiries and quotation requests
- Recommend a suitable solar solution based on your energy needs
- Contact you for site assessment or consultation
- Improve our customer support and user experience
- Send relevant product or service updates (only with your consent)
- Maintain internal business records and security logs
3. Legal Basis for Processing
We process personal data in line with the Nigeria Data Protection Act (NDPA) 2023 and the GDPR for international visitors, relying on:
- Performance of a contract / pre-contract requests
- Legitimate business interest
- Consent (for marketing communication)
- Legal compliance
4. Cookies & Tracking Technologies
We use cookies and tracking tools including:
- Google Analytics – to understand traffic and site usage
- Meta (Facebook) Pixel – to measure ad performance and retarget interested users.
You may disable cookies in your browser settings at any time.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share data with trusted service providers strictly for operational purposes, including:
- Website hosting companies
- Email service providers
- Payment or invoicing partners (where applicable)
- Analytics & advertising platforms
All vendors must comply with relevant data protection regulations.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share data with trusted service providers strictly for operational purposes, including:
- Website hosting companies
- Email service providers
- Payment or invoicing partners (where applicable)
- Analytics & advertising platforms
6. Data Security & Retention
We implement technical and organizational safeguards to protect your information. Personal data is retained only for as long as necessary to fulfil service requests or as required by law.
7. Your Rights
Under NDPA 2023, you have the right to:
- Request access to your personal data
- Correct or update inaccurate information
- Withdraw marketing consent at any time
- Request deletion of your information (where applicable)
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
8. International Transfers
Where applicable, data may be processed on secure cloud servers located outside Nigeria. All transfers comply with NDPA cross-border data protection standards.
9. Marketing Communications
We may contact you occasionally regarding product offers, solar solutions, or promotions. You can unsubscribe anytime by replying “STOP” or clicking the opt-out link (where available).
10. Contact Us
TDS Solar
Email: sales@tdssolar.com
Phone: +234 815 0375 726
Website: www.tdssolar.com
11. Updates to This Policy
We may revise this Privacy Policy from time to time. The updated version will be posted with a new effective date.
